Jayco has announced a recall on certain Winntec model 6020 two-stage propane regulators. Your safety is our top concern, so we developed a system to easily determine if your RV is part of the recall. Below are details about the recall and a three-step process to determine if your RV is included.
Your RV may be affected if your RV was built between 2017 and 2021 and is included in the list below.Jayco (Model Years 2017-2021)
- Jay Feather
- Jay Flight
- North Point
- Autumn Ridge
- Mossy Oak
- Super Lite
- Travel Star
- Mesa Ridge
- Open Ridge
Recall DetailsSafety Recall
- Jayco NHTSA # 21V-425
- Starcraft RV NHTSA # 21V-431
- Highland Ridge NHTSA # 21V-430
Description of the Defect:
Certain Winntec model 6020 two-stage propane regulators installed on the recreational vehicles may supply elevated, intermittent or low propane pressure to the appliances.
Description of the Safety Risk:
An increase in propane pressure, could cause the flame of the appliance to become larger, and under certain rare circumstances, may ignite adjacent materials resulting in a fire. Appliances that can be effected by an excessive flame are the stovetop, oven, hot water heater, furnace and refrigerator.
Description of the Cause:
Certain Winntec model 6020 two stage propane regulators, contain a second stage valve seat that can fail to regulate propane flow and pressure in two different ways. First, the second stage valve seat in the regulator has an inadequate mechanical lock, resulting in seal migration. Once out of position, the valve seal will not properly regulate propane flow and pressure to the recreational vehicle appliances. Second, the rubber hoses (pigtails) that connect the onboard propane cylinders to the regulator release a plasticizer which is a liquid that collects in the body of the regulator. When in contact with the plasticizer, the physical properties of the second stage valve seal can change making it easier to degrade during use and easier to migrate out of position.
What To Do
Step 1: Take a Photo of Your RV's Regulator
Take a photo of your RV's LP regulator. Please ensure that the code on the regulator is legible in the photo.
Step 2: Send a Photo of Your RV's Regulator
Please Email or Text the photo of your regulator with your name, contact information, and desired service location.
Step 3: Hilltop Camper and RV Will Determine If Your Regulator Needs To Be Replaced.
Based on the image provided, Hilltop Camper and RV will determine if your LP regulator needs to be replaced due to the recall.
If your RV's LP regulator does need to be replaced, a Hilltop service representative will help schedule an appointment. This replacement will be free* to the customer.
Please note that regulator supplies are limited and there may be a delay to receive additional parts.
*Permanently parked trailers will have a service call fee.
7810 University Ave, NE Fridley, MN 55432
7324 Novotny Road N Brainerd, MN 56401
1240 Lake Shady Ave S Oronoco, MN 55960
5701 MN-29 South Alexandria, MN 56308