Testimonials about Hilltop Camper & RV
Service at its bestWe’ve only had our camper about 10 months now. We had our first year service call to fix some minor issues. Jeff, the service manager was a pleasure to work with. He responded to all my emails and repair requests timely and efficiently. It’s so nice to get quality customer service after the purchase is done! - Danell from Duluth, MN
Great customer serviceDave Born is the BEST ! Anticipated any question we would've had. Picked us out the perfect camper for our family. Thank you so much!!! - Edilberto from Rochester, MN
Dave Born nailed it!Recently bought a Jayco Eagle 5th Wheel from Hilltop Campers. Loretta and I found the camper we wanted on the internet from our home in Omaha NE. We had previously reviewed the specifics of this model and those similar, so we were pretty well informed and ready to make a deal, all depending on the trade-in value offered for our used travel trailer by Hilltop and how we perceived their sincerity, integrity, and willingness to work with us over the phone and internet.
We made an inquiry via the net and were contacted by Dave Born, our soon to be Salesman. Being no stranger to a lot of salesmen being superficial and patronizing, Dave came across different. He was matter of fact, positive and accommodating. He took our trade-in info and came back the next day with the verdict. To our surprise, the Hilltop offer beat Camping World and several other dealers ( in Florida) by thousands.
We secured the 5th Wheel via Credit card, agreed that we would arrive 4 days later for delivery, the only catch was they were normally closed on that day. Rather than being an obstacle, David rallied the troops (employees) and he met us in the parking lot when we arrived (it was about 26 degrees). Noting we were on a tight schedule , he got our truck in for the hitch installation, arranged for our supper and a place to stay the night.
Dave was a wonderful host and ensured the buying process went flawless and the $50 gift card for supplies was a nice surprise too.
The entire process, including a 5th wheel hitch being installed, financing, inspection, 5th wheel orientation and training took around 4 hours, mainly due to their preplanning and preparation; no glitches, no surprises. We made it back to Omaha the next day as planned safe and sound.
Great team, great business and great relationship
Charlie, Retired USAF SMSgt - Charlie from Omaha, NE
Parts Store Amazing customer serviceThanks for accommodating my order during the COVID 19 stay at home order. Had my requested items delivered within 24 hours of calling! You guys rock - Mark from Lake Elmo, MN
Help While on VacationMy wife and I were on vacation last summer in Minnesota. We were going to leave our campgroud outside of Alexandria only to find out that our black tank valve was stuck in place. We tried the Jayco dealer in Alex and one other place (by phone to see if they could get us in) but they just couldn't be bothered. That was NOT the case at Hilltop! They didn't know us from Adam but it didn't matter. They treated us like we were their most faithful customer. They fixed the issue in a timely manner and while we were there the ENTIRE staff looked out for our needs and comfort. An OUTSTANDING dealership with an OUTSTANDING service department. - Daryl from Newburg, ND
Amazing Staff At Hilltop CamperHilltop Camper has such an amazing staff. They helped me find the perfect RV for my family and I, and they were able to stay within our budget. I would recommend them to anyone looking for an RV! - Joe